$6.95 PLUS $1.00 PER POUND (48 states only. Please e-mail
or call for shipping quotes to Alaska or Hawaii)
- contiguous USA only (Ships
same or next business day via UPS 3-Day):
$25.00 per item + $4.00 per lb. (Not available on all models.
Please contact us to verify availability.)
CANADA VIA GROUND:
$20 + $2 per lb. (Additional fees associated with import may be
assessed and collected upon delivery.)
Orders placed for Ground delivery will ship within 2-5 business
days (allow up to 7 days in transit, after shipping). Orders for
items that are not in stock or are on backorder will be notified
in a timely manner of the delay. If UPS 3-Day is chosen, the
order will ship either the same day, or the next business day.
Orders requiring overnight delivery must be arranged by calling
1-877-884-2402. If you need to
make special shipping arrangements, please e-mail or call us.
Due to the large size of our products, and the extreme expenses
involved with international transport, we are currently not
offering International Shipping. We offer to ship within the
contiguous 48 states.
Please call (877)884-2402 to arrange a cancellation of an order
that's underway. While we will attempt to halt the processing of
your order, orders that have already shipped cannot be
cancelled. Customized orders cannot be cancelled.
We understand that sometimes what you expect when you place
an online order is not what you see when the package arrives.
While we do strive to provide accurate information about the
products we offer, we understand that sometimes things just
don’t work out as expected.
30 Day Satisfaction
Guarantee - We will be pleased to arrange a return, exchange or
replacement for nearly any product with which our customer is
In the event that your shipment arrives with damage due to
shipping, you must contact the shipping company or 1-World
customer service within 14 days of delivery. We can arrange to
have a replacement item shipped at that time. All original
packaging must be kept on hand for pickup or inspection by the
carrier, and we may also request photos to illustrate the
damage. Note that we're unable to assist with shipping damage
after 14 days of receipt.
The following items are not returnable: Items that have been
used or removed from original shrink-wrap packaging. Items that
have been in customer's possession for more than 30 days. Items
that no longer have complete original packaging. Upholstered
furniture. Carpets/rugs that have been removed from original
email@example.com to arrange a return and acquire a
RMA number. Please be prepared to provide customer name, order
number, and reason for return. Refunds will be applied only to
the original customer's account used for the original purchase.
Returns must be received in original (new, 100% re-sellable)
condition and in manufacturer's original and complete packaging.
Items that are returned in incomplete packaging or have been
repackaged will be refused. We’re unable to offer refunds for
returned items that arrive damaged due to improper packaging.
Items will be inspected upon receipt prior to exchange or
refund. A restock fee may apply. Unauthorized returns will be
Returns due to manufacturer's defect or damage
will be fully refunded, including shipping and handling fees.
Returns due to reasons other than defect or damage will be
refunded, minus shipping and handling fees and must be shipped
to return address provided, at customers expense. Note that
shipping fees are non-refundable: If your item qualified for
free shipping at the time your order was placed, the actual
outbound shipping charges will be deducted from your credit
amount. We strongly urge customers who are shipping a return at
their own expense to ship via UPS or FedEx and please insure
your return, as we are not responsible for return shipping
damages or loss.